Shipping Policy

OBDPortal

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Processing and Delivery Times

All orders are processed and prepared for shipment after payment confirmation. Please allow up to 2 weeks for your order to be shipped.

Once your order has been dispatched, you will receive a confirmation email with tracking information where applicable.

Shipping Destinations

We ship to most locations worldwide. Shipping availability and delivery times may vary depending on your region.

Shipping Costs

Shipping fees are calculated at checkout based on your location and the weight of your order. Any applicable customs duties or import taxes are the responsibility of the buyer.

Order Tracking

Once your order has shipped, tracking details will be provided via email. Please note that tracking updates may take 24–48 hours to appear in the carrier's system.

Delays

While we strive to meet our estimated shipping times, delays may occur due to:

• High order volume
• Customs processing
• Carrier delays
• Public holidays
• Unforeseen circumstances

OBDPortal is not responsible for delays caused by shipping carriers or customs authorities.

Lost or Missing Packages

If your package has not arrived within a reasonable timeframe after the estimated delivery date, please contact our support team. We will work with the carrier to locate your order or arrange a replacement if necessary.

Contact

For any shipping inquiries, please reach out to OBDPortal customer support.

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This policy is subject to change. Last updated: November 2025